Shortly after a major November title update went live for Madden 21, a new issue popped up for Madden users. Some Madden players have been afflicted with a glitch that prevent those users from signing into the game. So how do you fix this issue in Madden 21? Let’s go over some solutions shared by EA Sports.

How to fix the Sign In glitch

Before we get into solutions, let’s just quickly point out that the Madden team, as of this writing, has found a fix for this issue. However, because the afflicted players can’t get online and access it, Madden users may have to use a workaround in order to get back into the game.

EA Madden Community Manager KRAELO has shared some potential workaround options, and here are those solutions, sorted by console:

Xbox One

  • Close the Madden NFL 21 application from the Xbox One DashboardSelect Options > Manage Game and Addons for MaddenNavigate to “Saved Data”Navigate to “Reserved space”File should be roughly 4GBSelect options for that fileSelect clear reserved spaceConfirm the action by selecting CLEAR RESERVED SPACERestart your Xbox OneLaunch Madden NFL 21

PS4

  • Close the Madden NFL 21 applicationSelect Options on Madden NFL 21Navigate to “Delete”Confirm deletionInsert your Madden NFL 21 disc, and launch OR Reinstall the game from the Playstation Store if purchased digitallyInstall Madden NFL 21Once fully updated, launch Madden NFL 21

PC

  • Close the Madden NFL 21 applicationWait for it to close completelyNavigate to this file directoryC:\ProgramData\Frostbite\Madden NFL 21\LCUDelete the LCU folderRight click the folder and select DeleteRestart your systemLaunch Madden NFL 21

EA has stated that as of this writing, an Emergency Title Update designed to permanently fix this issue is in the works.

  • File should be roughly 4GB

  • Confirm the action by selecting CLEAR RESERVED SPACE

  • Confirm deletion

  • Wait for it to close completely

  • C:\ProgramData\Frostbite\Madden NFL 21\LCU

  • Right click the folder and select Delete