There are few things worse than trying to boot up a game and being unable to play it. Unfortunately, this is happening in Splitgate as users are getting unable to authenticate errors or unable to get permissions messages.

There is a fix for this and a couple of things to check for. So if you are getting the unable to authenticate error or the unable to get permissions message, try these steps to fix the problem.

First try restarting Splitgate and see if attempting to connect again will fix the problem. If so, you are all good to go! You can also try exiting Steam if you are on PC as it could be an error with the Steam Launcher or Steam could be down. Should that fail, restart your PC or console as sometimes the error may not be directly related to Splitgate.

If all of those options didn’t work, there might be another reason for getting those error messages. You might need to update your game. Since it is a multiplayer game, you will need to be playing on the latest version. There might also be planned server downtime. 1047 Games may be working on improving the game or implementing new content. Finally, it could be a simple problem with your internet.

Errors like this can occur and while it can be frustrating, sometimes the only option is to wait. The team at 1047 Games is fairly active in the community and engages often, so it is likely that if a problem occurs they are aware of it and trying to fix it.

For more information on Splitgate, check out What is a Portal Kill in Splitgate – How to get one and What are standard maps in Splitgate? on Pro Game Guides.