Packed with many notable features, including Live Text, Focus Mode, SharePlay, and Digital Legacy, iOS 15 has finally been released for all users after multiple rounds of beta testing. The latest iteration of iOS comes with many other features that enhance efficiency and security. But unfortunately, there have been reports that iPhone users are getting stuck on the ‘update requested’ or ‘preparing update’ screen while trying to install iOS 15. If you have encountered this installation issue, we have compiled the 7 best tips and tricks to fix iOS 15 stuck on the ‘update requested’ or ‘preparing update’ screen.
To get going, we will first look at the plausible reasons for iOS 15 update installation issues. If you are already familiar with them, use the table below to check out the possible solutions.
What Could be Causing iOS 15 to Get Stuck During Installation?Tips to Fix iOS 15 Update Installation Issues
Turn Off/On Wi-Fi and Restart Your iPhoneHard Reset Your iPhoneRestart Your RouterReset Network SettingsDelete the iOS 15 FileDeclutter Your iPhoneReset All Settings on your iPhone
Turn Off/On Wi-Fi and Restart Your iPhoneHard Reset Your iPhoneRestart Your RouterReset Network SettingsDelete the iOS 15 FileDeclutter Your iPhoneReset All Settings on your iPhone
What Could be Causing iOS 15 to Get Stuck During Installation?
More often than not, it’s a poor Wi-Fi connection that turns out to be the wrecker-in-chief for the failure of iOS update on iPhones. So, you can prevent this issue by first ensuring that your Wi-Fi connection is strong. Besides, you should also ensure that your iPhone has sufficient storage to accommodate the iOS 15 update file. Now that we know the usual suspects for the iOS 15 update requested and preparing update issue, check out the best ways to troubleshoot the problem.
1. Turn Off/On Wi-Fi and Restart Your iPhone
In most cases, the iPhone tends to get stuck on the ‘update requested’ screen due to an ill-functioning Wi-Fi network. So, make sure the Wi-Fi connection is strong and stable. Most times, you can fix the instability of the Wi-Fi network by turning off/ on the Wi-Fi toggle from the Settings and restarting the device.
To do that, head into the Settings app -> Wi-Fi and turn off the toggle. Then, reboot your device. You can check out the steps to restart your iPhone with and without Face ID right here:
Once you have rebooted your iPhone, go to Settings -> Wi-Fi and turn on the wireless network. Now, try installing iOS 15, and your device should move past the ‘update requested’ or ‘preparing update’ screen without any trouble.
When it comes to troubleshooting common iOS and iPadOS issues, hard reset (also known as force restart) has long been a reliable option among iPhone users. So, it’s worth going for this hack to fix iOS 15 update installation issues.
- Hard reset iPhone 8 or later without the home button: Press and quickly release the volume up button. Then, quickly press and release the volume down button. Next, hold down the side button until the screen goes black and the Apple logo shows up on the screen.Hard reset iPhone 7/ 7 Plus: Hold down the volume down button and the side button at once until the Apple logo appears.Hard reset iPhone 6s with home button: Hold down the home button and the side button simultaneously until you see the Apple logo.
3. Restart Your Router
If your Wi-Fi connection still seems to be sluggish, try restarting your router. Turn off the Wi-Fi router, wait for 5 minutes, and then turn it back on. Besides, I would also suggest you forget the Wi-Fi network on your iPhone and then reconnect your device to the network.
Pro tips:
4. Reset Network Settings
If you still can’t install iOS 15 on your iPhone, try resetting the network settings on your iPhone. It’s a well-known workaround to fix even complex issues related to wireless networks. So, I’m banking on it to troubleshoot your iPhone stuck on ‘update requested’ or ‘preparing update ‘ while trying to download the iOS 15 update.
5. Delete the iOS 15 File
Another solution that I would suggest you try is deleting the downloaded iOS 15 file. Yeah, sometimes a corrupted install file can cause your iPhone to be stuck at the ‘update requested’ screen. Then, start the entire process of installing iOS 15 from scratch.
6. Declutter Your iPhone
Do note that the iOS 15 update file size is around 5GB. So, make sure your iOS device has enough free storage to accommodate the update file. If your device is cluttered and low on storage space, chances are pretty high that the culprit is none other than the clogged-up storage.
7. Reset All Settings on your iPhone
If none of the tricks listed above has worked in resolving iOS 15 update issues for you, reset your iPhone to the factory settings. Keep in mind that it will erase all existing settings, including Wi-Fi and VPN. But bother not as all of your data will be safe. So, there is no need to panic about losing anything important during the reset process.
To reset the settings, head to Settings -> General -> Reset -> Reset All Settings. Now, enter your iPhone passcode and tap Reset All Settings again to confirm.
